Información de contacto

Contact

We are happy to help with questions about orders, shipping, returns or anything else.

Email: Contact@houndkeep.com

Response time: within 24 hours on business days (Monday to Friday, excluding Dutch public holidays). Messages sent on weekends or holidays are answered on the next business day.

Returns address: [returns address, shared by email after you request a return]

What to include in your message

• Your order number and the email address you used.
• A short description of the question or problem.
• Photos, if your item arrived damaged or incorrect.

Newsletter and privacy requests

You can unsubscribe from our newsletter at any time using the link in every email. For privacy requests, email us with the subject Privacy request.